When you choose to delete your GARI account, all associated data, ride history, preferences, and saved information will be permanently removed from our system. This includes any earnings history, trip records, and communication logs. Once the deletion process is complete, you will lose access to all GARI services linked to your profile, and this action cannot be reversed.
We encourage all users and drivers to carefully review their decision before initiating account deletion, as recovery will not be possible once the process is finalized.
For both riders and drivers, if your profile remains inactive for 90 consecutive days , it will be permanently deleted along with all associated data. Inactivity means no logins, no bookings, no ride acceptance, and no interaction with the platform.
Once deleted for inactivity, your account cannot be restored, and you would need to create a new profile to use GARI services again.
At GARI, we respect your right to control your data and account. Our account deletion policies are designed to ensure security, prevent unauthorized removals, and maintain compliance with applicable data protection regulations. Whether you are a rider or driver, we recommend reading the above conditions carefully before making your choice. If you have questions, need help with the deletion process, or require assistance in understanding the consequences, you can reach our support team 24/7 via the in-app help section, official website, Care Centers, or by contacting our customer service hotline.